Learning & Resource Centre

Online Training Guides and information about personal IT training from the Netsurfers’ Academy!

Do you have a friend or family member that you want to help get to grips with the wonderful world of computers and the Internet?

Is there someone you know who has just bought a Computer or Tablet, or thinking about it, but you know they are struggling to understand how to use it effectively?

There is so much to learn about computers and technology these days that it is difficult to know where to start! Do you go to college to progress to a qualification, do you buy books and try and understand from the theory, or do you get help from a friend or just struggle on by yourself and learn by ‘trial and error’?

What type of computer training is best?

Personal, one-to-one Training

We believe that personal, one-to-one computer training is best. We can do the training in the learner’s own home, using the computer they are familiar with, and at their own pace, with time to ask questions when required.

Group Computer Training

Some people prefer to take a group computer training class. This is good as it may be more structured that personal training, and may lead to a recognised qualification which could help with employment. However, sometimes a group class can’t take into account the different skill levels of the students, and the pace may be too fast (or too slow!) for some of them, leading to a loss of motivation.

Books or Videos

There are a huge selection of videos and books available to teach people about computers and technology (and just about any other subject!!). Videos and books are great to enable the student to be able to go back over a topic until they understand, and may be useful in demonstrating particular operations that the student can then practice. Trouble is, there are so many videos and books on the market, how do you know which is best? There are also lots of ‘reviews’ of training material available on-line, but how do you trust what is said about a particular product?

Personal Coaching

Very similar to one-to-one training, personal coaching can be employed, but not necessarily in the student’s home. Coaching can be done in a number of ways, by simple availability for answering questions via email, by personal guidance through structured lessons, with marking of assignments if required, or by wider group coaching. All these techniques have their benefits and disadvantages, but here you are making use of the expertise of the coach in just a personal way as if they were at home with you giving you personal tuition.

Why Choose NetSurfers Academy for your IT Training?

We have had a number of years experience helping beginners of all ages get to grips with IT, using all the methods described above. It is great to see someone who sends their first email, or manages to purchase something via an online shop! We have also helped our learners communicate with loved ones across the world using video calling systems, and find out about their ancestors and create a Family Tree!

Here are just a few of the IT problems we can help you with:

Only just purchased a PC, Laptop or Tablet and not sure how to set it up? We can show you how to set up your device and your Internet connection, and get you started on using your device effectively!

Want to get the best deal on shopping, travel or Energy suppliers? Let us teach you how to find the best deals on-line so you can save time and money!

Have you lost touch with friends or family? Learn how to use your computer, laptop or tablet to communicate with friends and family either by email, voice or video, irrespective of where they are in the world!

Know the basics but need some help with more advanced topics? We can help you with more advanced Office software, or even help you design your own website!

Book your training session here

Videos

Have a look at our latest Training Guides…

Beginner Training Guides

We have obtained permission from Digital Unite to provide access to 400+ training guides, providing simple, step-by-step guides on a huge range of topics that will help you with your computer. Have a look below and click on the category pictures to find out more…

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What type of IT training is best?

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What type of computer training is best?  Personal, One-to-one Training We believe that personal, one-to-one computer training is best. We can do the training in the learner’s own home, using the computer they are familiar with, and at their own pace, with time to ask...

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